Terms of Service

1. Acceptable Use Policy

When using our website and services, you agree to:

• • Use our services only for lawful purposes and in accordance with these terms
• • Provide accurate and truthful information when submitting enquiries or engaging our services
• • Respect the intellectual property rights of Pemberton Law and third parties
• • Maintain the confidentiality of any login credentials or access information provided
• • Not attempt to gain unauthorised access to our systems or disrupt their operation

2. Permitted and Prohibited Uses

Permitted Uses:

• • Viewing website content for informational purposes
• • Submitting genuine enquiries about legal services
• • Engaging our legal advisory services as a legitimate client
• • Subscribing to newsletters and updates with your consent

Prohibited Uses:

• • Using our website or services for any unlawful purpose or fraudulent activity
• • Transmitting malware, viruses, or any harmful code
• • Attempting to scrape, copy, or reproduce website content without permission
• • Impersonating others or misrepresenting your affiliation with any entity
• • Harassing, threatening, or abusing our staff or other users

3. Service Access Requirements

To use our website and services, you must:

• • Be at least 18 years of age or have parental/guardian consent
• • Have the legal capacity to enter into binding agreements
• • Use a compatible device and internet connection
• • Comply with all applicable laws and regulations in your jurisdiction

4. Fair Usage Guidelines

We reserve the right to limit or suspend access to our website or services if we detect excessive or abusive usage patterns that may affect service quality for other users. This includes, but is not limited to, automated access, mass enquiries, or actions that place unreasonable demands on our systems.

5. Account Creation Requirements

Currently, our website does not require account registration for basic use. If we introduce client portals or secure access areas in the future, you will be required to:

• • Provide accurate and complete registration information
• • Create a secure password and keep it confidential
• • Notify us immediately of any unauthorised access to your account
• • Update your information promptly when it changes

6. Account Security Responsibilities

You are responsible for maintaining the security of any account credentials. We are not liable for any loss or damage arising from unauthorised use of your account due to your failure to maintain adequate security. You agree to accept responsibility for all activities that occur under your account.

7. Account Suspension and Termination

We reserve the right to suspend or terminate access to our services if:

• • You breach these Terms of Service
• • You engage in fraudulent or unlawful activities
• • We are required to do so by law or regulatory authority
• • We reasonably believe such action is necessary to protect our interests or those of others

8. Multiple Account Policies

Each user should maintain only one account. Creating multiple accounts to circumvent restrictions or engage in deceptive practices is prohibited and may result in termination of all associated accounts.

9. Service Uptime and Maintenance

We strive to maintain consistent availability of our website and services. However, we do not guarantee uninterrupted access. Scheduled maintenance will be performed during off-peak hours where possible, and we will endeavour to provide advance notice of significant maintenance periods.

10. Feature Availability

Certain features or services may be added, modified, or removed at our discretion. We will make reasonable efforts to communicate significant changes that may affect your use of our services. Continued use of our website following such changes constitutes acceptance of the modified services.

11. Geographic Restrictions

Our legal advisory services are provided under the laws and regulations of England and Wales. Whilst our website is accessible globally, we reserve the right to limit service availability in certain jurisdictions. If you access our website from outside the United Kingdom, you are responsible for compliance with local laws.

12. Service Modifications and Updates

We reserve the right to modify, update, or discontinue any aspect of our services at any time without prior notice. This includes changes to website features, service offerings, pricing, or terms. Material changes to these Terms of Service will be communicated through our website or via email to registered users.

13. Content Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Pemberton Law or our licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorised use of this content is prohibited.

14. User-Generated Content Rights

When you submit content to us (such as through contact forms or communications), you grant us a non-exclusive licence to use that content for the purposes of:

• • Providing the legal services you have requested
• • Improving our services and website functionality
• • Complying with legal or regulatory requirements

You retain ownership of any content you submit and represent that you have the right to grant us this licence.

15. Licence Grants

We grant you a limited, non-exclusive, non-transferable licence to access and use our website for personal, non-commercial purposes in accordance with these terms. This licence does not permit you to download, copy, modify, distribute, or create derivative works from our website content without express written permission.

16. Copyright and Trademark Notices

The Pemberton Law name, logo, and all related marks are trademarks of Pemberton Law. Other product and company names mentioned on our website may be trademarks of their respective owners. Use of any trademarks without permission is strictly prohibited.